Contact Us

Email us now:  shop@liht.uk

Or call:  0330 2233939

Frequently Asked Questions

Where do we supply?

We supply direct to sites throughout the UK mainland, Channel Islands, Ireland and Europe.

Our exports have now expanded to the Middle East – UAE and Kuwait – and South East Asia including Singapore, Indonesia and the Philippines.

Bulk Purchasing

We are always willing to offer discounts for project purchases, whether it’s multiples of one unit or a number of units, so please get in touch to see how we can help you.

Online Payment Protection

Online payments can be made securely and safely by Stripe. You will be directed to their own payment page so we do not take or store any card payment details ourselves. We also provide secure SSL checkout pages for entering your delivery details for additional peace of mind.

Shipping Fees

We have a flat fee of £4.95 +VAT for purchases under £100. That’s because we want to pass on the savings to you and keep our prices permanently low. Orders over £100 will generally be shipped for free to sites in mainland UK. For other areas please contact us directly, we’ll be happy to help.

If you need next day delivery then please contact us directly – additional charges will apply and orders need to be paid before 3pm to confirm dispatch.

For worldwide export delivery will be charged per shipment.

Delivery Times

We endeavour to deliver all orders within 2 days of purchase. However sometimes this is not always possible, so delivery may be within 5-7 working days. For backordered items lead times can be up to 3 weeks, so please feel free to contact us for confirmation. Either way, if there is a wait for your order to be dispatched we will let you know when you can expect arrival.

Returns

Please refer to our Returns & Refunds and Terms & Conditions policies for clarification. Also please contact us before returning the goods.  And remember, items that are marked ‘sale’ goods can not be returned.